LG V20 review: a premium phone that will delight audiophiles

Samsung’s Galaxy Note 7 fiasco has left a big gap in the market and one company that is primed to fill that space is LG, with the latest addition to their V series that was first introduced only last year. The new flagship features an all new design and build quality, while retaining some of the features that made its predecessor unique.

This year has seen the company struggle with its attempt at modularity in the LG G5 and the V20 drops this in favour of a more traditional smartphone experience. What does this smartphone bring to the table, and can LG take advantage of the opening in the high-end large display segment?

We find out, in this comprehensive LG V20 review!

Design

The LG V20 may be succeeding the V10, but the former features a complete redesign and new build that makes it more alike the company’s other flagship, the G5, instead of its predecessor. Gone are the stainless steel rails and the DuraSkin material, with LG instead favoring a mostly metal build with polycarbonate found at the top and bottom chin.

The unique look of the V10 may no longer be available, and in fact, quite a few people I know who have come across the phone have mistaken it for an HTC device, but the V20 is still a good looking smartphone nevertheless, and feels great in the hand.

Despite the change in build material though, what LG has retained is the MIL-STD 810G certification for impact and shock resistance. It’s great to see that LG has managed to keep the durability that the V series is known for, without it being obvious just by looking at it.

At first glance, it is easy to think that the LG V20 comes with a unibody construction, but that isn’t the case. There is actually a button on the lower right side that releases the catch mechanism for the metal back plate, and allows for access to the removable battery, the SIM card slot, and the microSD card slot that allows for expandable storage up to an additional 256 GB. When the back plate is in place, it sits completely flush with the body, and looks and feels just like any other metal unibody smartphone.

The build quality is absolutely fantastic, and LG really deserves to be commended for managing the always figure out a way to offer a removable battery. LG has realized that there is still a big demand for this feature, and when it comes to high-end smartphones, the company’s flagships are the only options available. LG has shown that there is a way to have a removable battery with a metal phone twice now, and it would be great to see this available again from other smartphone OEMs as well.

Taking a look around the device, the headphone jack, USB Type-C port, and single speaker unit are all found at the bottom. The power button remains on the back, but as was the case with the G5, the volume rocker has been moved to a more traditional position on the left side, which I personally prefer.

The power button and volume keys are easy to press and offer a nice tactile feel, and the former also doubles as a fingerprint scanner. There is also an IR blaster up top, which is another feature that is rarely seen nowadays, but allows for a nice way to control your TV and other peripherals.

Display

Just like its predecessor, the LG V20 also comes with two displays. The main display a 5.7-inch IPS LCD screen with a Quad HD resolution, resulting in a pixel density of 513 ppi. The display is bright enough to allow for easy outdoor visibility, features good viewing angles, and the high resolution means that sharpness is of no concern.

The only complaint would be that the colors aren’t quite as vibrant as I would like. That said, it’s still a pretty good looking screen, just as you would expect from a flagship smartphone.

The secondary display, which is a 2.1-inch screen with a 160 x 1040 resolution, is still at the top, and features a few improvements when compared to what was available with the V10. It is now slightly larger and brighter that makes it a bit easier to see outdoors, but not a lot has changed as far as functionality is concerned.

The secondary display shows a variety of different things like app shortcuts, recently opened apps, media controls, upcoming calendar events, your favorite contacts, and quick toggles for basic settings like Bluetooth and Wi-Fi. When the screen is off, information like the time date, and battery life will be on this display. You can also set a custom signature, but because the screen is wider now, you can set signatures that are much longer, and you can also include a custom signature wallpaper to match.

The second screen isn’t an entirely necessary feature, and it something that you may not use all the time. It is nice to have however, and if you do want to use it, it will prove to be really useful. There is a lot to like about the features it provides, with one of my favorites being the app shortcuts. You can customize up to five of your most commonly used apps, and the shortcuts will also show notification badges any time you receive a new notification, which is a really nice touch.

A minor issue with the secondary display is that because it is an LCD screen, it is really easy to notice light bleed coming from it when the main screen is turned off. It’s not a deal breaker by any means, but is something that you will see, particularly when in a darker.

I do however wish that the screen was AMOLED instead of LCD because it’s really easy to notice light bleed coming from the second screen when the main display is turned off. It’s not a huge deal but it is something you will see when you’re using the phone in a darker environment.

Performance

Under the hood is what you would typically expect from a 2016 flagship, with the LG V20 also featuring a Qualcomm Snapdragon 820 processor that is backed by the Adreno 530 GPU and 4 GB of RAM. Even with LG’s somewhat heavy skin, the performance has unsurprisingly been excellent, and handles everyday tasks with no issues.

Having all these manual controls at your fingertips is fantastic, but if you are purely looking to shoot in Auto mode, the picture quality is good, but unfortunately not great. There is plenty of color, saturation, and sharpness to be had, and you will be satisfied with the shot the majority of the time. Dynamic range isn’t the best though, and the camera always the tendency to overexpose the shot and blow out highlights. It also doesn’t handle bright colors like red, orange, and yellow all that well.

Low light shots will show some noise, which is not unexpected, and the camera isn’t too aggressive with noise reduction, which helps preserve some sharpness and detail. The camera’s white balance is heavily influenced from surrounding light sources though, especially when using the wide angle lens. Shots will appear too cold or too warm, and just like in most shots, it doesn’t do well with properly exposing highlights.

It is pretty obvious that the real strength of the LG V20 camera lies in its manual controls, and as is the case with any camera, whether it be a smartphone or a DSLR, you will always get a much better shot if you are willing to take the time and dial in the settings yourself.

The front-facing camera is a 5 MP unit with a wide angle lens, and unlike last year, LG opted to stick with just one camera up front this time around. Even though there is only one camera, you do still have the option to switch between a wide angle and a standard angle.

LG V20 Camera Samples:

However, because only one lens is actually being used, switching to the standard angle essentially involves the image just being cropped, which deteriorates the picture quality. For the best results, it is definitely better to just keep it on the wide angle setting at all times, and if you want that close up shot, you can always just crop the image yourself after the fact.

Software

On the software side of things, the LG V20 was the very first smartphone to ship with Android 7.0 Nougat out of the box, which is something that Google generally reserves for their own devices. This is definitely a big selling point for the V20 right now, given the fact that there aren’t many phones running Android 7.0 at the moment, but that is hopefully going to be short lived.

The V20 comes with all the latest Android features that were included with the update, including built-in Multi-Window support, the revamped notifications, direct reply, customizable Quick Settings toggles, and Doze on the go, just to name a few. The only Nougat feature that appears to be missing is the System UI Tuner. It is a useful feature on other devices like the Nexus devices and the Google Pixel smartphones, and is a rather surprising omission.

On top of Android 7.0 Nougat is LG’s custom skin, and it looks and feels a lot like what was found on the G5. It is still really bright, colorful, and somewhat cartoonish, and the app drawer is missing by default, but now, LG has at least made it easy to get it back. There are built-in themes available that have been made specifically for the V20, which is useful if you aren’t a fan of the default color scheme. There aren’t a lot of choices right now though, but that is something that will hopefully change in the upcoming months.

The latest version of LG’s UI is a lot cleaner than previous iterations, and a lot less intrusive as well, but it would have been nice if LG had done more with it to make it flow better with Android 7.0 Nougat. Aside from the fact that we know that it is actually running the latest version of Android, the experience remains largely the same as before, similar to what was on the LG G5.

Specifications

Operating System	Android 7.0 Nougat
Display (main)	5.7-inch Quad HD IPS Quantum (2560 x 1440 / 513ppi)
Display (secondary)	IPS Quantum display (160 x 1040 / 513ppi)
SoC	Qualcomm Snapdragon 820
RAM	4GB LPDDR4
Storage	64GB UFS, microSD
Rear cameras	16MP, f 1.8, OIS, Hybrid Auto Focus, 75-degree angle; 8MP, f 2.4, 135-degree angle
Front camera	5MP, f 1.9, wide angle
Battery	3,200 mAh, user removable, Qualcomm Quick Charge 3.0
Connectivity	X12 LTE (up to 600 Mbps LTE Category 12 with 3x Carrier Aggregation) / Wi-Fi (802.11 a, b, g, n, ac) / USB Type-C / Bluetooth 4.2 BLE / NFC
Features	Hi-Fi Video Recording Steady Record 2.0 HD Audio Recorder Studio Mode High AOP Mic 32-bit Hi-Fi Quad DAC B&O Collaboration Finger Print Scanner
Dimensions	159.7 x 78.1 x 7.6mm
Colors	Titan, Silver, Pink

Gallery

Final thoughts

So, there you have it for this in-depth look at the LG V20! The V20 may share some similarities with the G5, like a metal build and a dual camera setup on the back, but the former does offer and feature a whole lot more. What makes the V20 so great is that it isn’t trying to do anything too different or crazy, but instead, focuses on being a good smartphone.

The device comes with a new metal design that is great to look at, and comes without compromise in terms of durability, a big beautiful display, a very feature rich camera, and a fantastic audio experience. LG managed to do all this while still retaining staples like expandable storage and a removable battery, with latter being something you can only count on an LG phone to have in the high-end segment.

With the Samsung Galaxy Note 7 out of the picture, the LG V20 will have the entire spotlight to itself as the best big screened productivity powerhouse, and if that is what you are looking for, the V20 is primed to fill that Note 7 shaped void.