Samsung Galaxy S10 One UI 2.0 beta is locking users out of phones

By Kamran Zia -

The Samsung Galaxy S10 One UI 2.0 beta suffers from a major flaw.

Samsung recently rolled out the Android 10-based One UI 2.0 beta for the Galaxy S10 series, giving users a taste of things to come. Unfortunately, some users are reporting that they’re now locked out of their phones.

Users on the GalaxyS10 subreddit and Samsung forum (h/t: SamMobile) are reporting that the phones refuse to accept PIN codes, passwords, or pattern unlocks after restarting the device.

Some users with Remote Unlock functionality enabled say that they can use the Find My Mobile service to delete previously enrolled authentication options, but they can’t set a new PIN/pattern/password thereafter.

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Don’t have the aforementioned function enabled? Well, it seems like a factory reset and downgrading to Android Pie via Samsung Smart Switch might help. But several Galaxy S10 users have reported that they still can’t set an authentication option after doing this.

Got a Galaxy S10 and still want to join the One UI 2.0 beta? Then you might want to disable authentication and enable Remote Unlock before going ahead with installation.

It’s worth noting that this is the potential price to pay for installing beta firmware on your device. The purpose of beta testing is to iron out any kinks and find bugs, so this is one flaw that shouldn’t be in the stable One UI 2.0 release.

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